Our candles are uniquely handcrafted with love and delicate care, and we want to ensure you enjoy your candle as much as we enjoy making them for you. To enhance your experience, here are a few tips for caring for your candle.

TO KEEP YOUR CANDLE LOOKING BEAUTIFUL

We take care in making sure your candle looks as good as it smells, so to avoid any unappealing soot marks on the container, we’d recommend using either a grill lighter or a long match to light your candle. These tools are also handy for lighting the wick once the candle has burned down into the container, as it is easier to reach and safer too.

TAKING CARE OF THE WICK

To get the longest possible burn time and enjoyment from your candle, we recommend you keep the wick trimmed to a length of half a centimetre. We recommend that on first lighting your candle you keep in burning fo around 2-3 hours, this will ensure an even melt pool which will allow an even and consistent burn.

After extinguishing the candle and allowing time for it too cool, trim the wick in between burns. This will also prevents the build up of any unattractive soot spots. Take care when trimming the wick, and be wary of any trimmings falling into the wax, as they could become a fire hazard. A wick trimmer is the recommended tool for this task.

OPTIMUM CANDLE ENVIRONMENT

To ensure you get the most from your candle, we’d recommend you avoid burning it in any draughty areas, or near any heat sources as this could cause the candle to burn unevenly or quicker than normal, reducing the burn time. Avoid storing your candle in direct sunlight as this can cause the candle to melt!

KNOWING WHEN TO REPLACE YOUR CANDLE

We know you’ll want to enjoy our candles for as long as you can, but to avoid its container from overheating, it is important not to burn the candle to the bottom. We’d recommend replacing your candle when there is half a centimetre of wax left at the bottom of the container. Please note, it is important to put your candle on a heat proof surface, away from any objects that could pose a fire hazard.

GETTING THE BEST FROM YOUR REED DIFFUSER

HOW LONG DO OUR DIFFUSERS LAST?

There are many factors that contribute to how long our diffusers will last. The temperature of the home, open windows, air conditioning, etc. all have an effect. We have found that our reed diffusers should last 3 - 4 months, but this can vary from home to home for reasons stated above.

I HAVE REFILLED MY DIFFUSER, DO I NEED NEW REEDS?

If you have refilled your diffuser, we suggest that you also replace your reeds as they can become saturated over time and, therefore, are not as effective. As a general rule, we suggest replacing the reeds every 6 months.

DO I NEED TO FLIP THE REEDS?

We suggest that when you first open the reed diffuser, place your reeds in the the bottle and leave for 1 - 2 hours. Then you can flip the reeds and enjoy the diffuser, occasionally flipping the reeds every 2 - 3 weeks or when you would like a fresh burst of fragrance in your home.